A LETTER FROM THE PRESIDENT
Over the past 12 years, I have served multiple TrueBlue brands as a leader of both digital transformation and service delivery. I joined PeopleScout in 2021 as Managing Director of the Americas and am honored to have recently been named President of PeopleScout. During my time with the organization, I have had the privilege of leading incredible teams and working alongside individuals who share a deep commitment to our mission to connect people and work. I have also spent time with our clients, talking with them often about the things keeping them up at night—from talent shortages to turnover, wage expectations and economic uncertainty.
At PeopleScout, we focus on developing customized solutions for our clients to ensure they have the workforce they need, now and in the future. In my new role, I will further my commitment to delivering innovative solutions that enable greater flexibility to address today’s market challenges.
During recent years, talent leaders have had to adapt quickly to COVID-19 and its effects on the job market. Trends such as the Great Rehire, the Great Resignation and quiet quitting called for immediate adjustments, often requiring employers to rely on trial and error.
So, where do we go from here? We are advising our clients to take time to reflect and apply learnings from the obstacles we have faced over the past three years to strategically and purposefully adjust to what’s next.
With the challenges of the last few years comes the opportunity to think creatively and challenge the status quo. The articles within this issue include research-based and actionable insights to help you hone your own recruitment strategy based on lessons learned.
The world of work is changing. The success of your talent acquisition strategies, regardless of what the future holds, relies on the ability to take what we have learned and apply that knowledge in a way that enables continued success.
Thank you for being a part of the PeopleScout community. Please feel free to contact me or your PeopleScout partner directly to share your feedback on this issue of NEXT or discuss your talent acquisition strategy in 2023 and beyond.
From Now to Next,
Rick Betori
President
PeopleScout
BROWSE ARTICLES IN THIS ISSUE
Where Do We Go from Here? Applying What We’ve Learned to Drive Future Success
In the past three years, we’ve seen a talent market that has shifted more drastically and rapidly than we’ve ever seen. Now, it’s as important as ever to be more intentional about our strategy as we ask, “What’s next?”
Talking Talent Top Soundbites: Insights on the Global Talent Market
In the first half of 2023, global economic uncertainty remains. During the last three years, we’ve heard a lot of the same words and phrases—unprecedented, uncertainty, new normal—and the list goes on. Of course, we would all prefer that these words stop echoing around in the backs of our minds, but we’re not there yet.
3 Ways Your CRM Can Give Candidates What They Want
A candidate relationship management (CRM) tool is at the center of any strong recruitment process, but I can almost guarantee that you aren’t making the most of yours. Most likely, your CRM could be doing more to improve your recruiting process and candidate experience, and 2023 is the perfect year to optimize it.
Retention by the Numbers
Survey results from McKinsey and Company show that 40% of employees across Australia, Canada, Singapore, the UK and the U.S. are likely to leave their jobs. To that end, below are key facts and figures that illustrate the current state of hiring and how organizations can recalibrate to better retain employees in 2023.
Keeping the Human in Human Resources: 3 Tips for Increasing Employee Retention
After the last three years, there’s no doubt that we could all use a deep breath. But, with economic uncertainty filling the air, we haven’t quite reached a steady state. Instead, now’s the time to reflect on all that’s been learned throughout the last few years and recalibrate your strategies to better succeed in today’s reality.
What Candidates Want: Key Findings from the “Inside the Candidate Experience 2023 Report”
We audited the candidate journeys of more than 215 organizations around the world. The results revealed a clear disparity between candidate expectations and their reality.
Putting it All Together: How We Helped a Global Theme Park Brand Recalibrate Its Recruitment Marketing Strategies to Deliver Talent
Here’s how we helped a global theme park brand recalibrate its recruitment marketing strategies to hire more than 1,500 critical in-person roles.
Destination 2030: A Roadmap for Talent Acquisition Leaders
We evaluated global workforce trends and looked to the future to anticipate how these trends might affect the way we work. Here are our 10 predictions for what work and recruiting will look like in 2030, as well as tips that talent acquisition (TA) leaders can put into practice now to prepare for the future.
PEOPLESCOUT NEXT: THE NEXT GREAT THING
The latest issue of PeopleScout NEXT is here! In this issue, talent acquisition leaders will find the insights and resources they need to compete in today’s candidate-driven market.
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PEOPLESCOUT
PRESIDENT
Rick Betori
EDITOR-IN-CHIEF
Caroline Sabetti
MANAGING EDITOR
Sarah Candelario
SENIOR EDITOR
Nicole Fuqua
EDITORS
Lisa Loftus
Ashley Kessler
CREATIVE DIRECTOR
Kate Dennis
LEAD GRAPHIC DESIGNER
Shannon Bennett
TREND WRITERS
Jasmine Patel
Jasmine Patel
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