Happy New Year! As I embark on my new role as PeopleScout Interim President and we begin this new year together, I’m excited about the future.

At PeopleScout, we are committed to ongoing collaboration, service excellence and evolution across our business so that we can better serve yours through our partnership. That attitude of partnership is something I am passionate about. At PeopleScout, we are working to deeply understand and serve the current needs of talent acquisition and workforce management leaders while also anticipating and innovating for future needs.

With the future in mind, in this issue, you’ll hear from leaders who are on the cutting-edge of what’s next in our industry. For instance, Kathryn Minshew, CEO and co-founder of The Muse, shares her insights on how to engage the next-generation workforce – and how Gen Z will affect the future of work – in a Talking Talent Leadership Profile.

Additionally, technology continues to be top of mind in 2020. This issue explores trends that we predict will be critical this year and also takes a deep dive into two hot topics: automation and video interviewing. If you’re considering adding these tools to your talent program, I encourage you to read the Talent Acquisition Technology section of the magazine.

In September, we introduced our Affinix™ talent acquisition technology in Europe at our Resourcing 2025 event at London’s world-renowned Science Museum. During the event, we explored the future of talent acquisition and how to strike the right balance between human expertise and technology. If you weren’t able to attend, check out the feature in this issue for a peek inside the event.

Then, in October, our UK-based talent advisory practice was recognized for excellence in recruitment marketing and employer branding with four Recruitment Marketing Awards (RMAs) – including the Grand Prix prize, which recognizes excellence in recruitment marketing and talent management. You can learn about our employer branding work for the AA, which won the 2019 RMA for Best Employer Brand, in a case study in the Candidate Experience section. In the same section, you’ll also find articles on how to create an irresistible company culture and compelling employment offers.

This issue also features Talking Talent Leadership Profiles that explore the future of talent with two of our key leaders. First, our new Executive Leader and Managing Director of the Americas, Jennifer Mattocks, discusses why the idea of a fluid workforce combined with a total workforce approach is critical to strong talent pipelines. Then, UK Managing Director & Head of EMEA Operational Delivery, Jon Porter, discusses how Brexit is influencing the European talent market and other trends affecting the region.

In addition to these features, you’ll also find articles on the economic trends we expect to affect talent acquisition in 2020; hiring highly skilled workers; best practices for taking your talent program global; and how to manage change during a new talent program implementation.

Thank you for being a part of the PeopleScout community. I welcome your feedback on NEXT and would love to hear your ideas about what thought leadership content would be valuable to you in the future. Please feel free to contact me directly or to share your ideas with your PeopleScout partner.

From Now to Next,

Chip Holmes

PeopleScout Interim President